Ability to edit Reminder emails
complete
Emily Doyle
Issuer would like to be able to able to edit the "Reminder" emails in the same way you can edit email templates. They would like to be able to remove the word "Reminder" from the subject line.
R
Rochelle Sherman
under review
Jake Ford
complete
Last week, we released a NEW way to create email to your credential recipients called Email Campaigns. Using Email Campaigns, you can create additional reminder emails using a template you create and sent at a time you choose (for example, create a custom template and send it 2 weeks after you publish the credential). This functionality is able to be used for nearly any time and trigger you can think of to reach your audience!
Here is some more information about Email Campaigns: https://help.accredible.com/email-campaigns
Debora Deiana
Issuer SOAR is also requesting this ability.
R
Rochelle Sherman
planned
Monica Chhoeng
CFP Board is also interested in the ability of customizing the frequency of Reminder emails, and automating the Reminder emails to be sent regularly until the recipient views/engages with their credential (I.E. monthly).
R
Rochelle Sherman
under review
Jackson Do
The ability to edit the frequency (days) of Reminder Emails being sent out will also be beneficial.
Emily Doyle
Issuers (latest being Proverr) have reported that it is unclear that the reminder email is a copy of the original email.
Having an editable "Reminder" template would clear up this confusion.