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Ability to edit Reminder emails
Emily Doyle
Issuer would like to be able to able to edit the "Reminder" emails in the same way you can edit email templates. They would like to be able to remove the word "Reminder" from the subject line.
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Trudy Collins
Would it be possible to edit the frequency of the reminder emails being sent. That would be a great feature.
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Zaire Wales
This has also been requested by GFK
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Trudy Collins
Would it be possible to edit the frequency of the reminder emails being sent. That would be a great feature.
Jackson Do
The ability to edit the frequency (days) of Reminder Emails being sent out will also be beneficial.
Emily Doyle
Issuers (latest being Proverr) have reported that it is unclear that the reminder email is a copy of the original email.
Having an editable "Reminder" template would clear up this confusion.
Zaire Wales
Along with this, clients have reported that they would like to see additional detail on how this functionality works (i.e. how often it is sent out, what classifies as engagement etc)