Feature Requests

Currently, credentials display either a specific expiration date or the text "Does not expire" when no expiration date is assigned. The request is to either introduce additional display options that allow organizations to customize how expiration information appears on their credentials or expiration date disappear altogether. These options should be configurable at the credential group level.

University of Texas wants to be able to adjust each users exact permissions, if desired. For example, they want some folks to have API permissions and be able to manually upload credentials but not edit designs or create groups. So, being able to customize admin/dept admin roles and not have it be "all or nothing"

The API has no bulk update endpoint. Each credential update is a separate request (PUT /v1/credentials/{id}). Issuers that sync credentials from their own system of record send thousands of updates in one run. Large runs hit the API rate limit. As a result, the issuer must build throttling and retry logic to finish a run. Requested: a bulk update endpoint for credentials, like bulk create, so one request can update many credentials.

Improve the text wrapping functionality within the credential designer so that text automatically wraps between complete words rather than breaking words in the middle when the text reaches the edge of a text box. Currently, the credential designer offers two primary options for accommodating variable text lengths: Shrink to Height: Automatically reduces the font size to fit the text within the designated text box. Text Wrapping: Allows text to continue onto additional lines, but may break words in the middle rather than wrapping at natural word boundaries Neither option consistently produces a professional, readable result when credential designs contain variable-length text, such as recipient names, course titles, or group names. Update the text wrapping behavior to support automatic word-boundary wrapping, similar to the standard text wrapping functionality available in Microsoft Word and other text editing applications. Specifically on badges: When text reaches the right boundary of a text box, the entire word should automatically move to the next line if it cannot fit within the remaining space. Words should not be split across lines unless a single word is longer than the available width of the text box. The original font size should remain consistent rather than automatically shrinking to accommodate longer text. Text should continue wrapping naturally across multiple lines while respecting the defined text box width and formatting. This behavior should work consistently with dynamic credential fields, including recipient names, course names, and other variable text.

Currently there is an option for a custom pre-filled twitter post, which makes it easy to search for shares that have used the pre-filled post. There is currently no option for a custom pre-filled LinkedIn post, so users must create their own. This makes it difficult to search for credentials that have been posted to LinkedIn.

In our current state, when viewing the analytics in the Engagement tab, if a credential is deleted, the data is pulled from the issued and opened count. However, it is not pulled from the shared/engaged count. Clients would like the credential data to be removed from this data point as well, to not inflate the data.

National Exercise Training Association wishes to customize what the link "LinkedIn Share Feed", on the homepage of ACMS, searches for specifically. Rather than this being a universal search for all issuers.

With our recent OB3/W3CVC release, customers now have the ability to add an achievement type to each of their groups. While this can be used as metadata, a client has asked for the ability to have this highlighted on the credential page as a field.

University of British Columbia would like the ability to customize the text of their Marketing - Referral links. UBC would like to use a YouTube video for the "Course Website" marketing referral link to make it easier to connect with an audience who prefers to watch a video rather than read text, but seeing "Course Website" may be confusing to the viewer. Instead of a "Course Website" link, the text of the link could be updated to "Course Information" or "Program Information." Another reason why it would be nice to have the ability to customize the text of marketing referral links is for those who would like to provide additional information regarding their credentials, but are not issuing credentials for course completions, such as professional associations who issue membership badges.

Some issuers only provide exams, which they issue credentials out for. In the Marketing - Referral Links section, there is an option to add a Course Website, however, a placement for Exams would be ideal. Something in the line of "Take the Exam" with the blue hyperlink indicting "Exam Website".