Feature Requests

Recipients would like to be able to delete the secondary email(s) they linked to their credential wallet.

Increase the allowable trigger window for email campaigns from 365 days to at least 3 years, with 5 years preferred. This enhancement should apply to any email campaign trigger that is based on the amount of time elapsed since a qualifying event, such as credential issuance or a recipient being added to the Spotlight Directory. Additionally, the only option for "Recipient receives an eligible credential" is "instant" It would be ideal if that trigger could include more options. This results in recipients getting the delivery email and the eligible for spotlight directory email at the exact same time which is not idea.

In our current state, a customer can see the number of credits consumed by department if they have credit caps set up. However, organizations who share one large pool of credits would still like to see the distribution of credits across departments, without having to request a report from the Accredible team. Ideally, this could show in the Manage Departments section, regardless of if caps were set up or not.

Clients who have significant amount of recipients in US territories such as guam or puerto rico run into issue with the country and state option because territories do not show up there. Additionally, countries outside of the us do not love the word state and would prefer to limit the filter search option just to location by city.

Customers have requested enhancements to Spotlight Directory location search to provide more precise and comprehensive location-based results. The goal is to improve the search experience so users can more easily locate recipients based on geographic location and support a broader range of regions and territories.

Unitec has a lot of certificate designs that they are using for their certificates and would like to be able to organize their certificates into folders - similar to how you can organize groups into collections.

Client request to have the ability to re-order the custom attributes and the options within the categories for their Spotlight Directory searchable filters.

For the location filter in the Spotlight directory it currently shows a large radius when you select a certain country (ex: Canada). When you search Canada, it brings up US cities because of the very large radius parameters - sometimes all the way in LA or Oceanside. I've had two customers bring up this being confusing and they think it's a bug where the directory isn't recognizing the country. It would be helpful to narrow this radius to be within the same country and not neighboring countries.

As an issuer I want to be able to select between the Group "Display Name" or the "Identifier" which is displayed in the groups select filters across the dashboard.